UK Supplier of Watch Clock & Jewellery Craft Tools, Parts and Supplies
Compare

Privacy policy

Privacy Policy

Last Updated: [17/02/25]

Welcome to Redroosteruk! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Who We Are

Redroosteruk operates an online store selling watch, clock, Jewellery tools and parts. We are based in the UK and comply with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

2. What Information We Collect

We collect and process the following types of information:

  • Personal Details – Name, email address, phone number, and billing/shipping address.
  • Payment Information – Processed securely through third-party payment providers; we do not store card details.
  • Order History – Details of your purchases to help with customer service and returns.
  • Website Usage Data – Information about how you interact with our site, collected through cookies and analytics.
  • Communication Data – If you contact us via email, chat, or forms, we may keep a record.

3. How We Use Your Information

We use your data to:

  • Process and fulfil orders.
  • Provide customer support and respond to enquiries.
  • Improve our website and customer experience.
  • Send relevant updates, promotions, and marketing (with your consent).
  • Comply with legal obligations and prevent fraud.

4. Sharing Your Information

We respect your privacy and do not sell your data. However, we may share necessary information with:

  • Service Providers – Payment processors, couriers, and IT support teams who help us operate our business.
  • Legal Authorities – If required to comply with legal obligations or protect our rights.
  • Marketing Tools – Third-party email services for marketing purposes (only if you opt in).

5. How We Protect Your Data

We use industry-standard security measures to protect your information, including encryption, secure servers, and regular security reviews.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccuracies in your data.
  • Request data deletion (where legally permitted).
  • Withdraw consent for marketing communications.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you have concerns.

7. Cookies and Tracking

Our website uses cookies to enhance user experience, analyze site traffic, and support our marketing efforts. You can manage cookie settings in your browser.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Redroosteruk
Email: dalhub@hotmail.co.uk
Address: F3 Springhead Enterprise Park, Springhead Road, Northfleet, Kent DA118HH UK

Thank you for trusting Redroosteruk!